Contact Us

Talk With the Hire Desk

One feedback form, clear shop details, and the same people who tune the bikes behind the counter.

Whether you need a stock check for Saturday, a note about helmet sizes, or directions to 404 Graham Street, this page is the calm place to reach Canepol Pty Ltd. The form on the right (or below on smaller screens) is the only form here, and it shows success or error messages on the page after you submit. We read messages during shop hours and reply to the email you provide. Phone calls suit urgent same-day questions; email suits detailed group plans. Maps open through the address link so you can navigate without copying text into another app. WhatsApp and Viber links live in the footer if that is how you already chat while travelling. In 2026 we still prefer clear sentences over automated ticket theatre, so write the way you would speak at the desk and we will answer in kind. Include your preferred date and group size even in a general enquiry, because that context helps us reply with something useful instead of a vague invitation to call again. If you are writing from overseas before a cruise stop, mention arrival timing so we can flag public holiday hours early rather than leaving you guessing at the pier.